MetalOrigins Privacy Statement

Version 1.6.3 (TRUSTe reviewed), effective December 12, 2000
TRUSTe: Click to Verify

Information Collection and Use
MetalOrigins, L.L.C. (the "Company") will not sell, share, or rent the information collected on the web site (the "Site") to others except as disclosed in this statement.

TRUSTe Review
This confirms that is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify you of:

1.What personally identifiable information of yours or third party personally identifiable information is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under MetalOrigins' control
7. How you can correct any inaccuracies in the information

If you have questions or concerns regarding this statement, you should first contact Alec Miller, Executive Vice President, Sales and Marketing, by email If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe member services. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

In order to use the Site, a potential member must complete a registration form and agree to the terms contained in the Membership Agreement. The registration form requires the member to give personal information: first name, last name, title, address, phone, email. The form also requests optional personal information: cell phone, fax, secondary email. The new member then selects a login name and password for use on the site. Finally, company information is required: company name, address, phone and the name of a primary contact. Personal and company information is used to contact the member about transactions and services on the Site in which the member has interest and for invoicing transaction fees incurred on the Site.  The information about the member's company affiliation is also used to correctly assign rights to various Site features such as trading various types of metals, ordering services, and negotiating purchases. 

Site Activities
The Company also requests information from prospective members during registration that may be used to verify that the member is authorized to engage in activities on the Site. For the protection of the parties involved in a transaction, the Company keeps an audit trail of communications during negotiations. Both parties will have access to this record, but no other parties will have access to the record. Transactions on the site are binding, like trades in other controlled forums, such as commodities trading pits or the floor of a stock exchange. Company and contact information will be made available to both parties involved in a transaction to facilitate settlement.

A cookie is a piece of data stored on the member's hard drive containing information about the member. This information is used to identify the member as one who has agreed to the Authorization to Trade. No information that would be personally identifiable outside of our site is written to the cookie. Users who have disabled cookies will not be allowed into some of the private areas of the site, such as the Buy and Sell areas.

Log Files
We use IP addresses to administer the Site and track usage. IP addresses may be linked to personally identifiable information as required to back up audit trials and security features of the Site.

The Site offers access to warehousing, transportation, sampling, analysis, and to other providers of specific services. The Company may share contact information with these service providers that is necessary for the third party to provide the particular service. Sharing of information occurs only when the member has requested a service, not for the purposes of random solicitation. These service providers are not permitted to use personally identifiable information except for the purpose of providing the requested service. These service providers do not retain, share, store or use personally identifiable information for any secondary purposes. 

The Site may contain links to other web sites. Please be aware that the Site is not responsible for the privacy practices or the content of such other web sites. This privacy statement applies solely to information collected by the Site.

The Site takes every commercially reasonable precaution to protect member information. When members submit sensitive information via the Site, the information is protected both online and offline. Information is encrypted and is protected with the best encryption software in the industry -- SSL. While on a secure page the lock icon on the bottom of web browsers
becomes locked, as opposed to un‑locked, or open. To learn more about SSL, follow this link.

While the Site uses SSL encryption to protect sensitive information online, the Site also takes every commercially reasonable precaution to protect member information offline. All member information is restricted in the Company's offices.  Only employees who need the information to perform a specific job (e.g., a billing clerk or a customer service representative) are granted access to personally identifiable information. The Company's employees must use password‑protected screen‑savers when they leave their desk. Furthermore, Company employees must sign confidentiality agreements and are kept up‑to‑date on our security and privacy practices. Every quarter, as well as any time new policies are added, employees are notified and/or reminded about the importance the Company places on privacy and what they can do to ensure protection of member information. Finally, the servers upon which the Company stores personally identifiable information are kept in a secure environment.  If you have any questions about the security at the Site, you can send an e-mail to

Special Offers
The Site sends all new members a welcoming e-mail to verify password and member name.  Members will occasionally receive information on products, services, or special opportunities.  Information may be sent via phone, fax or e-mail. Members can "opt out" of these special offer messages by emailing

Site and Service Updates
The Company also sends members periodic service and Site announcement updates.  The Company communicates with members to provide requested services and in connection with issues relating to members accounts via e-mail or phone. Members cannot "opt out" of these messages, which are necessary to Site functionality.

Correction/Updating Personal Information
If a member(s) personally identifiable information changes (such as your zip code), or if a member no longer desires access to our Site, the Company will correct, update, or remove that member's personal data provided to us. Changes can be requested at the members profile page or by e-mailing our customer support staff. 

Notification of Changes
Changes to this privacy policy will be posted on the Site so that members are always aware of what information is collected, how it is used and under what circumstances, if any, the information may be disclosed. If, at any point, the Site uses personally identifiable information in a manner different from that stated at the time it was collected, members will be notified by e-mail.  The Company will use information in accordance with the privacy policy under which the information was collected.

Official Contact
For questions or comments about this policy statement, please call Alec Miller at 561.640.8802, or e-mail

©1999-2001 MetalOrigins, L.L.C. | Back To Top of Page | Membership Agreement